Full program description
LEARNING OUTCOMES
Review evidence-based best practices for patient-centered communication.
Define health literacy and identify considerations for communicating with audiences with varying levels of health literacy.
Apply communication strategies to improve patient-provider interaction, improve health outcomes and decrease provider burnout.
TRACK OVERVIEW
Effective health communication is essential to delivering safe, high-quality, and patient-centered care. Clear, compassionate, and culturally sensitive communication helps build trust, improves patient understanding, and enhances adherence to treatment plans. It also reduces the risk of medical errors, especially when addressing diverse populations with varying levels of health literacy. In an increasingly complex healthcare environment, strong communication skills empower providers to navigate difficult conversations, support shared decision-making, and ultimately improve health outcomes and patient satisfaction.
MEET YOUR INSTRUCTORS
Browse through the playlist below to learn more about the highly talented faculty featured in this track.
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