Full course description
LEARNING OUTCOMES
Describe how communication in healthcare encounters predicts patient, professional, and public health outcomes.
Review evidence-based best practices for patient-centered communication.
Recognize some complexities that serve as exceptions to the general rules of effective communication.
COURSE DESCRIPTION
This course provides an overview of communication strategies between patients and providers, with a particular focus on how better communication can improve health outcomes and avoid provider burnout. The course also covers the principles of effective patient-provider communication and suggests approaches to improving it.
Note that for the purposes of this course, we use the term "provider" to refer to all types of healthcare professionals, including physicians, doctors, nurses, surgeons, dentists, pharmacists, and all sorts of allied health professionals.
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